About My Client
- A fast growing unicorn in AIOps from, covering ITOM, ITAM, ITSM, and DevOps.
Responsibilities:
- Act as the lead technical advisor, designing and delivering innovative ITOM/ITSM solutions that solve complex customer challenges.
- Engage directly with C-level stakeholders, translating their business needs into powerful, practical, and impactful technical architectures.
- Drive the entire solution lifecycle, from competitive analysis and product selection to testing, bidding, and configuration strategies.
- Collaborate with product and delivery teams to identify and mitigate project risks, ensuring seamless execution and revenue realization.
- Champion the creation and use of reusable architecture assets to boost efficiency and consistency across all projects.
Requirements:
- 5+ years of experience as a Solution Architect, with deep expertise in ITSM and/or ITOM enterprise solutions.
- Proven success designing and consulting on Service-Oriented Architecture (SOA), APIs, and modern integration methodologies.
- Strong business acumen and experience demonstrating the value of IT solutions, especially within the FSI (Financial Services) or Public Sector.
- Exceptional communication and presentation skills, comfortable engaging with both technical and non-technical C-level audiences.
This is a key strategic role where you will directly influence customer success and product innovation for a market leader.
