?? LATAM ICC Solution Development Manager
Location: Mexico (LATAM Regional Hub)
Travel: Regional travel expected
Languages: Spanish (native/working), English (working proficiency)
We are looking for a strategic and client-focused Solution Development Manager to lead the rollout of our proprietary Command & Control (ICC) platform across Latin America, with a focus on Spanish-speaking countries. This role bridges product capability with market success—combining strategy, solution delivery, and partner enablement.
?? Role Objectives
- Drive market adoption of the ICC platform across LATAM.
- Align product capabilities with client needs and regional market dynamics.
- Act as a key interface between internal teams, partners, and public sector stakeholders.
?? Core Role Expectations
| Role | Expectation |
|---|---|
| Market Analyst | Understands LATAM public safety tech trends, C&C/CAD structures, and project types. |
| Competitor Aware | Familiar with regional competitors and their positioning. |
| System Ecosystem Navigator | Navigates relationships among vendors, integrators, and government entities. |
| Value Extractor | Distills product differentiators into compelling client-facing narratives. |
| Client Needs Translator | Translates user workflows into technical logic and solution design. |
| Influencer & Driver | Aligns internal and external stakeholders to maintain project momentum. |
| Pre-sales Presenter | Confident in demos, PoCs, and summits with clear, structured communication. |
?? Key Soft Skill: Agency
This role demands a high level of strategic self-drive—the ability to plan, execute, and influence in evolving or ambiguous market contexts.
Examples of agency in action:
- Defining strategy in unclear goal environments
- Mobilizing internal and external resources
- Iterating go-to-market approaches in new regions
- Acting as a solution-side influencer within internal teams
?? Ideal Candidate Profile
Professional Background:
- 3–5+ years of experience in C&C, CAD, public safety, or 911-related projects
- Familiarity with LATAM government tech procurement
- Understanding of dispatch, GIS, and command workflows
