First Point Group is recruiting for a Head of Sales (fluent English + Spanish/French speaker) with proven success in winning new business (in the area of SaaS / Software Solutions) with Tier 1 telecom operators / carriers in Europe and/or Americas / LATAM region. The successful candidate will have experience related to telecom roaming technology & services.
Our client is a global telecom service and solutions provider specialising in telecommunication VOLTE / 4G / 5G telecom roaming services. Candidates with no previous experience of winning business from telecom major network operators will not be considered.
Your responsibilities - 75% hunting | 15% sales leadership (of 2 Sales Managers) | 10% farming.
PLEASE NOTE – sponsorship cannot be provided. Candidates must live in Europe with valid rights to work.
JOB DESCRIPTION:
This is an exciting opportunity for a Head of Sales to join an established provider of telecom SaaS services and solutions. You will lead the organisation’s global sales strategy and be instrumental in driving business growth through the development and execution of sales strategies, tactical plans, and targeted activities that attract, convert, and retain high-value clients across multiple territories.
In addition to direct business development responsibilities, you will lead a small, experienced sales team—setting the standard for high performance, accurate forecasting, and consistent results. Your leadership will play a key role in driving profitability and executing the company’s commercial growth strategy.
Key Responsibilities:
- Develop and execute the global sales strategy, aligning it with the company’s commercial goals.
- Personally lead sales efforts across strategic accounts while supporting the growth of the wider sales team.
- Identify and convert new business opportunities using market insight, personal network, and collaboration with internal teams.
- Build strong relationships with existing clients to maximise account value and identify upselling opportunities.
- Create and maintain accurate territory/customer plans, forecasts, and reporting mechanisms.
- Deliver accurate forecasting and sales performance reviews, driving accountability and results.
- Lead go-to-market and marketing initiatives in alignment with business development priorities.
- Analyse market trends, customer requirements, and competitor activities to inform strategic direction.
- Negotiate contracts and commercial terms with customers and procurement teams.
- Collaborate with internal stakeholders (product, finance, operations) to ensure customer expectations are met and exceeded.
Requirements:
- Minimum 10 years of experience in the telecom roaming industry, with a proven track record in sales roles for service providers.
- Strong knowledge of roaming services, particularly data and financial clearing processes, and the end-to-end wholesale roaming lifecycle.
- Experience selling SaaS-based or managed services within telecoms or network operators.
- Commercial leadership experience with evidence of meeting or exceeding targets consistently.
- Basic understanding of financial principles, pricing strategies, and revenue planning.
- Proficiency with CRM tools (Salesforce preferred), sales forecasting, and strategic account planning.
- Fluent in English; fluency in French and/or Spanish is mandatory.
